Your 100% Guarantee

As a UK wide service provider, our reputation is built on trust. That's why we offer a no-quibble 100% guarantee

We would like to think that with all of the packages and advice we have given on this website, it would be enough for all of you to come flocking to us for your washroom, waste & cleaning services. Sadly, we also live in the real world, and understand totally that your trust in us needs to be built upon by our service offering in practice.

Therefore, unlike any other service company in this country, we are going to offer you a cast iron 100% guarantee, which states:

  1. If we do not install our services on the date we inform you, you will receive your first month’s service free of charge.
  2. If our service offering to you falls short of your expectations in any way within the first 90 days of your contract, you will receive a full refund and your service agreement will be cancelled.

We can’t say fairer than that.

Why choose us

Here’s what you’ll get from us…
  • Brand new equipment including a foot pedal operated sanitary bin – This means a no touch user experience.
  • A liner exchange service which means you won’t have someone else’s scuffed and damaged bin after each service call.
  • Free of charge Duty of Care notes means you won’t get surprised by hidden extras at the end of the year.
  • All waste is incinerated in a waste to energy plant which means you’ll be helping our environment by not having your waste land-filled.
  • No long-term contract to sign – Just a yearly service agreement with easy exit terms.
  • A 90 Day money back guarantee - Should you not be absolutely delighted with any aspect of our services you’ll get your money back.
  • One to one point of contact – Should there ever be any queries, you can contact us directly and we will resolve them.
  • 100% proven service record to all of our clients.

Contact information

For all enquiries please send to:

The Vastum Group Ltd
208 High Street
Newmarket
Suffolk
CB8 9AP

Tel: 01638 662 995

email: sales@vastum.co.uk