Worried about service quality?

Here is the reason why we care about great service more than any other service company…and details of our 100% Guarantee!

What’s more annoying than setting up your washroom service contract, sitting back and expecting everything to run as smoothly as the salesman says it will, only to find after the first few months the service just stops! For no apparent reason you’re left with overflowing sanitary bins or air fresheners that don’t work, and not an explanation in sight.
If you’re with a company this seems to be happening with, worry no longer. We are here to ease the burden of bad customer service like; no one ever calling you back, never being able to actually speak to anyone about your concerns, no service record.
These are all scenarios that are actually happening right now!
With our focus on leading customer service performance and professionalism, we aim to be the best washroom service provider in the country.
We are so confident we can exceed your expectations we are prepared to offer you a 90 day, money back, guarantee that should we for any reason (except caused by the client) fail to live up to what you have signed up to, we will offer you a full refund and your contract with us will be cancelled.
No other service company in the UK, to our knowledge, is able to offer you that guarantee.
Making the right decision is easy…all you need do is contact us on 01638 662995 or email us on sales@mywashroom.co.uk  to discuss your service requirements.

Why choose us

Here’s what you’ll get from us…
  • Brand new equipment including a foot pedal operated sanitary bin – This means a no touch user experience.
  • A liner exchange service which means you won’t have someone else’s scuffed and damaged bin after each service call.
  • Free of charge Duty of Care notes means you won’t get surprised by hidden extras at the end of the year.
  • All waste is incinerated in a waste to energy plant which means you’ll be helping our environment by not having your waste land-filled.
  • No long-term contract to sign – Just a yearly service agreement with easy exit terms.
  • A 90 Day money back guarantee - Should you not be absolutely delighted with any aspect of our services you’ll get your money back.
  • One to one point of contact – Should there ever be any queries, you can contact us directly and we will resolve them.
  • 100% proven service record to all of our clients.

Contact information

For all enquiries please send to:

The Vastum Group Ltd
208 High Street
Newmarket
Suffolk
CB8 9AP

Tel: 01638 662 995

email: sales@vastum.co.uk